Logo of Nanyang Kopitiam
Menu of Nanyang Kopitiam
Mr Lew Wee Heng
TARUC Advance Diploma In Multimedia Design Individual's assignment of ABDM 4223 Entrepreneurship about franchising. Nanyang Kopitiam
Saturday 20 July 2013
Interview with Nanyang Kopitiam Franchisor (Plaza Melaka)
On 14th July 2013 (Sunday), I have an interview with the Franchiser Mr. Lew Wee Heng at Palaza Melaka. He is a friendly person and he patient answered my questions.
Below are my interview questions that I asked:
Below are my interview questions that I asked:
1.
Is
the potential market for the product or service adequate to support your
franchise? Will the prices you charge be in line with the market?
Yes. As you know everyone need to eat their meal. The
prices that Nanyang Kopitiam charged will always be in line with the market.
2. Is
the market’s population growing, remaining static, or shrinking? Is the demand
for your product or service growing, remaining static and reputable?
The market’s population is growing. The demand of it is
also growing.
3.Is
the product or service safe and reputable?
Yes. Our foods, beverages and service are safe and
reputable.
4. How
many years has the franchiser been in operation? Does it have a sound
reputation for honest dealings with franchisees?
It’s been around 10 years the Nanyang Kopitiam in
operation. Of course it sounds good reputation for honest dealing with
franchisees, that’s why I trusted the franchiser and being a franchisee.
5. How
many franchise outlets now exist? How many will there be a year from now? How
many outlets are company-owned?
Now already have 13 outlets and the number of outlets
will be keep increase. It’s about 6 outlets are operating more than a year.
Nanyang Kopitiam only have one outlets is company-owned.
6. How
many franchises have failed? Why
No. Nanyang Kopitiam businesses statement is stable.
7.Will
the franchiser offer you exclusive distribution rights for the length of the
agreement, or may it sell to other franchises in this area?
Yes, I do have right to sell to other franchises but I
can’t change any of the statement that stated in the agreement.
8. How
risky is the franchise opportunity? Is the return on the investment consistent
with the risks?
Actually there will always have risky in running any
own business or get franchisees. Yes, the return on the investment consistent
with the risks. It may influence the profit and investment.
9.Are
you pleased with your investment in this franchise?
Yes, the experience I have gained from this is much
more important than the profit I have earned and of course I do have earn
profit through this investment.
10. Has the franchiser lived up to its promises?
Yes.
11.What was your greatest disappointment after getting
into this business?
No.
12. What are your biggest challenges and problems?
The biggest challenge for me is time management
because I am really busy.
13.How much money are you making on your investment?
Sorry that I can't tell you the specific amount but I am satisfied.
14.What do you like the most about being a franchisee?
Least?
I like the most is I can sell my favor foods in the
shop. I need to arrange my time in order to manage the shop.
15. Knowing what you know now, would you buy this
franchise again?
Probably I will buy this franchise again.
16. Will the franchise perform a location analysis to help you find a suitable site? If so, is there an extra charge for doing so?
Yes, they will perform a location analysis to help us find a suitable site and there is no extra charge.
17. What facilities and equipment are required for the franchise? Who pays for construction? Is there a lease agreement?
We do sign a agreement and sorry for I can't tell you in details.
18. What is the total cost of the franchise? What are the initial capital requirements? Will the franchiser provide financial assistance? Of what nature? What is the interest rate? Is the franchiser financially sound enough to fulfill all its promises?
Sorry I can't tell you in details about it. Because it is company secret.
19. How much is the franchise fee? Exactly what does it cover? Are there any confinning fees? What additional fees are there?
16. Will the franchise perform a location analysis to help you find a suitable site? If so, is there an extra charge for doing so?
Yes, they will perform a location analysis to help us find a suitable site and there is no extra charge.
17. What facilities and equipment are required for the franchise? Who pays for construction? Is there a lease agreement?
We do sign a agreement and sorry for I can't tell you in details.
18. What is the total cost of the franchise? What are the initial capital requirements? Will the franchiser provide financial assistance? Of what nature? What is the interest rate? Is the franchiser financially sound enough to fulfill all its promises?
Sorry I can't tell you in details about it. Because it is company secret.
19. How much is the franchise fee? Exactly what does it cover? Are there any confinning fees? What additional fees are there?
The investment is based on the business grow at the moment, as for me my investment on that time is 30 thousand per year and I have to sign the agreement again after one year.
20. Is there a franchisee advisory council that represents franchisees?
Yes. They do have a franchisee advisory council.
20. Is there a franchisee advisory council that represents franchisees?
Yes. They do have a franchisee advisory council.
Friday 19 July 2013
Evaluation Checklist
Area: Nanyang Kopitiam -Plaza Merdeka, Melaka
Address：No 1336-D, Jalan Merdeka, Taman Plaza Merdeka, Melaka,
Melaka 75000.
Mr. Lew Wee Heng
1. Are
you qualified to operate a franchise successfully? Do you have adequate drive,
skills, experience, education, patience, and financial capacity? Are you
prepared to work hard?
Yes. I have experience, patience and financial
capacity. Yes.
2. Are
you willing to sacrifice some autonomy in operating a business to own a
franchise?
No, I don’t think so.
3. Can
you tolerate the financial risk? Would business failure wipe you out
financially?
Yes, I can tolerate the financial risk. No, it won’t.
4. Can
you juggle multiple tasks simultaneously and prioritize various projects so
that you can accomplish those are most important?
I can manage my time management well.
5. Are
you genuinely interested in the product or service you will be selling? Do you
enjoy this kind of business? Do you like to sell?
Yes. I love to eat the foods that sell in Nanyang
Kopitiam and I really enjoy this food and restaurant business.
6. Will
the business generate enough profit to suit you?
Yes. This is enough for me.
7.Has
the franchiser investigated your background thoroughly enough to decide if you
are qualified to operate the franchise?
Yes.
Tuesday 16 July 2013
About Nanyang Kopitiam
About Nanyang Kopitiam
Description
Nanyang Kopitiam Sdn. Bhd was founded by managing director, Terence Ng with 1st outlets in Segamat. Today Nanyang Kopitiam has grown extensively. Nanyang Kopitiam provide good services and delicious foods.
Nanyang Kopitiam Sdn. Bhd was founded by managing director, Terence Ng with 1st outlets in Segamat. Today Nanyang Kopitiam has grown extensively. Nanyang Kopitiam provide good services and delicious foods.
Signature Dishes: Curry Mee, Nanyang Kaya & Butter Toast, Nanyang Mee Siam, Nanyang Rendang Chicken Rice,Penang Asam Laksa, Sweet and Sour Chicken Chop Rice
Company Mission
Franchise Opportunities
Are you interested in opening a Nanyang Kopitiam Outlet? As a Nanyang Koptiam outlet owner, you'll be part of Malaysia's rapidly growing restaurant chain and one of the most successful and most recognized brand in Malaysia.
Are you interested in opening a Nanyang Kopitiam Outlet? As a Nanyang Koptiam outlet owner, you'll be part of Malaysia's rapidly growing restaurant chain and one of the most successful and most recognized brand in Malaysia.
Contact them for more information on NANYANG KOPITIAM’s franchise opportunity.
Main Head office39 1st floor Jalan Ros 85000 Segamat Johor
Tel : 07-9313988 Fax : 07-9314989
Contact Person :019-7498089 (Mr Ng)
:017-7214766 (Jason)
Email : nanyang_kopitiam@yahoo.com
: leecheak@gmail.com
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